FAQ

Order execution

In function of the partsrange, the country and the agreements, the orders are executed by the OEM supplier out of Germany, France, Italy etc or the orders are executed by HBM-Axlecenter out of France.

Shipping

We ship preferably with the shipping account of our customer to guarantee the transparency of the operation. The customer keeps control of the shipment. Standard conditions are exworks.

Customs

All customs formalities and duties has to be taken over and handled by the customer

Payment conditions

Standard conditions are 30 days from shipping date. These are confirmed with the order. In case of a late payment the standard conditions switch to CBD. Bankfees, customs , DHL etc are to be supported by the customer at 100% as this avoids the additional fix charges that would be added otherwise for each order

Warranty

Every part is backed up with the OEM warranty of the relevant manufacturer’s plant.

Urgencies: emergencies

At request we propose also urgency supplies for certain suppliers (DANA, SIEMENS) with a shortened leadtime and Express shipment

Timezone

CET +1

Business with Offhighway24

Contact for becoming a supplier (also Overstock): info@offhighway24.com
Contact for becoming a customer: info@offhighway24.com

Contact for becoming a supplier (also Overstock)

Please contact us at info@offhighway24.com

Contact for becoming a customer

Please contact us at info@offhighway24.com

Policy Statements

Offhighway24 is committed to protecting your privacy and security. From time to time we may invite you to supply personal information in order for us to provide you with services (such as access as subscriber, trial member, email newsletters etc. In order to deliver such services, we will need to process and store your personal information and may need to transfer it to the relevant partner(s), to affiliates of Offhighway24 for processing both locally and globally. By submitting your personal information, you consent to such processing and transfer in connection with such orders, offers or services and for any other purposes. We will never willfully disclose personal information about you to any third party other than to process an order or unless we are under a legal obligation to do so.

Links

This web site contains links to other sites. Please be aware that Offhighway24 is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Monitoring, Logs & Cookies

We at Offhighway24 use IP addresses, cookies etc. to analyze trends, administer the site, track site use, and gather broad demographic information for aggregate use. If you have any comments or concerns regarding our Privacy Policy or want copy of information we hold about you, feel free to contact us.